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Home > 11 Things We Do Better

11 Things We Do Better

1. Response, Response, Response.

When you call us with a computer problem during normal business hours, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free.

2. Clear Explanations.

When one of our technicians works on your system you get a clear concise explanation on what was done, and why. We explain everything in non technical terms to give you a clear understanding of the work that was performed.

3. Lightning Fast Repairs.

You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.

4. Technical Expertise.

All of our technicians who work on your systems have years of experience with multiple certifications from all of the major hardware and software manufacturers like Microsoft, Cisco, IBM, Lenovo, VM Ware and many more. Our entire staff continually attends training to ensure that we are constantly up-to-date with the latest technologies. You won’t find a higher standard of technical expertise anywhere.

5. Partnership.

We truly believe that the only successful client is one that considers us to be a long term partner. We pride ourselves on the fact that our clients have been partnered with us for years and consider us to be part of the team that helps drive their business forward.

6. Guaranteed Less Expensive than Hiring a Full Time IT Staff.

By using our computer services clients have saved thousands of dollars that they would have spent on hiring costs, salaries, benefits, on-going training, expensive tools and host of other items that are required when you hire in-house IT Staff.

7. Complete Technology Solutions.

You can count on us regardless of the task at hand, whether it is to design a new network or to just figure out that annoying error message that always pops up. With experience from 5 to 5000 desktops environments we have the ability to address ALL of your technology needs.

8. After-Hour System Upgrades.

We schedule system upgrades, patches and new project installations during the after-hours so there is minimal interruption to your business.

9. Exclusive CIO Service.

As a partner with InnerTag you get the advantage of having a Chief Information Officer without the cost. We will help guide you through the "technology maze". As trusted advisors we assist all our clients with how and where technology can help drive costs down and profits up. Regardless if it is a new line of business application that is being considered or employee computer polices, or 1, 2 and 3 year technology budgets we will be right there to assist you in making the right decisions.

10. Peace of Mind.

When you work with InnerTag, you no longer have to worry about technology problems. We take over the risks and handle all your technology needs, leaving you free to focus on your business, not your hardware and software. One call and your worries will be gone.

11. 100% Unconditional Satisfaction Guarantee.

You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.